Often customer experience is measured using checklists and monitored in isolation – without considering the multiple aspects that make up the entire customer experience, says Euphoria Telecom CEO, George Golding. FULL STORY >

The SAP Cloud Platform now offers an agile multicloud environment, enabling customers to develop and run apps utilising their choice of infrastructure providers. FULL STORY >

Sekete Patrick Maphopha, SE manager for Africa at NetApp, discusses the importance of understanding when and where this new technology will be best deployed, and how this relies on data. FULL STORY >

Fastly – the edge cloud platform that powers fast, secure, and scalable online experiences for the world’s most popular businesses – continues to grow and expand rapidly, now adding Africa to its fast-growing global network reach. FULL STORY >

Brendan McAravey, country manager of Citrix South Africa, weighs in on why having all your cloud-based services with one provider may present problems. FULL STORY >

The proliferation of Internet of Things endpoints, including smart appliances and wearables, is presenting a significant threat to organisations, says Fortinet. FULL STORY >

Ransomware has emerged as the most serious malware threat of the 21st century, with criminals projected to extort billions from their victims in 2017. FULL STORY >

Routedhas launched its vendor neutral cloud platform to offer what the company believes South Africa needs: a cloud platform that is reliable, scalable and secure. FULL STORY >

Quinton Pienaar, CEO of Agilitude disagrees with the notion around 2017 being the year of Cloud. If you are still thinking whether Cloud is for your company, you are already late to the party. Not too late, but you may have... FULL STORY >

NetApp surveys 750 IT leaders about cloud adoption, security, and general data protection regulation. FULL STORY >

Business leaders need to optimise and grow their businesses and cloud can certainly reduce costs and improve inefficiencies. However, how secure is data in the cloud? FULL STORY >

BlackBerry says it is now able to be competitive with other cloud communication platforms by offering the most secure cloud based communications platform with the introduction of BBM Enterprise SDK. FULL STORY >

More and more companies are moving their data to the cloud, as well as government agencies and institutions. But what does this mean for data sensitivity and customer protection? FULL STORY >

Cloud technology is being hailed as an African success story — but what does its future hold? FULL STORY >

Oracle Executive Chairman and CTO Larry Ellison showcased innovations across the world’s most complete, open and integrated Cloud computing platform in his opening keynote presentation at Oracle OpenWorld 2016 in San... FULL STORY >